Our customer service qualifications can develop the skills you need to provide excellent customer service, and can be applied to hundreds of job roles across different industries – which is great if you’re still undecided about your future career.
A qualification in customer service can help you to:
Make the right impression with customers
Get a better understanding of what your customers really want
Build confidence and a sense of achievement
We have customer service qualifications at different levels, with different ways of learning.
Customer Service Certificate
Customer service is required in a huge number of different job roles and our courses are perfect if you are looking to gain the knowledge required to give the best customer service possible. With a customer service qualification, employers will recognise your expertise in dealing with clients and customers in a variety of ways.
First-class customer service is a vital component for all companies. Our Customer Service courses provide students with a comprehensive look into the most important and key principles of Customer service. This course certifies you to work in a customer service based job.
You’ll develop skills in:
Customer Service essentials
Communicating with customers
Continuing professional improvement
How will I learn?
You’ll enroll for your qualification through our training centre (meaning you get face-to-face support from our friendly staff). You can then continue to learn from home, work, or anywhere you have an internet connection. During your learning, you’ll have regular progress reviews with your tutor at your Centre (or by phone or email), to make sure you’re on track with your learning.
To gain a Certificate in Customer Service you will need to submit, and pass, all of the tutor marked assignments. All assignments are coursework based and are in an essay/question and answer style to test your knowledge of the topics covered in each of the course sections.
How long will it take me?
Learning with us is flexible, so how long it takes to gain your qualification depends on your needs and circumstances as well as the qualifications you are working towards. On average, it takes around three to six months to gain the customer service certificate, but we’ll agree a target end date with you when you start.
Registering to take the course couldn’t be easier. If you visit your our centre, our friendly staff will be able to tell you anything you need to know and help you to get started. To find us click here
Join the thousands of learners who have been trained by Enterkey
Become Part of Enterkey Training to Further Your Career.
This website uses some cookies which are essential, while others help us to improve your experience by providing insights into how the site is being used. Cookie settingsACCEPT
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.